Is there an emergency phone number for after-hours support?
Yes, we provide an emergency phone number for after-hours support. This number: +30 693 6778 450, is available 24/7 for assistance with emergencies, roadside assistance, [...]
What should I do in case of an accident?
In case of an accident, prioritize safety and promptly report the incident to the authorities, European Union (EU) emergency phone number: 112. Additionally you are [...]
Can I return the vehicle to a different location?
Yes, we offer the option to return the vehicle to a different location. Please notify us in advance if you wish to drop off the [...]
What are the hours of operation for pick up – drop off?
We can deliver and collect your vehicle at your most convenient time around the clock.
Additional accident insurance and reduction of exemption
We offer additional accident insurance options and waiver packages to reduce your financial responsibility in case of an accident. These packages vary include the option [...]
Do I need to buy insurance coverage?
While Collision Damage Waiver insurance is always included in our rental rates, we highly recommend considering additional coverage options for added peace of mind. Optional [...]
What is the fuel policy? Are there refueling charges?
Our standard fuel policy requires renters to return the vehicle with the same level of fuel as it had at the time of pickup. Failure [...]
If I delay the return of the car will there be an extra charge?
If you delay the return of the car beyond the scheduled drop-off time, additional charges will occure.
If I return the car earlier than scheduled, am I entitled to a refund?
If you return the car earlier than scheduled, you are not entitled to a refund
